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Alcatel OmniPCX Enterprise - Serial Connection

These instructions help you configure your Alcatel OmniPCX Enterprise phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Support files​

Ensure the following support files exist in the /config/ folder of the TIM Plus application:

Alcatel OmniPCX Enterprise.TDS
Alcatel OmniPCX Enterprise.TDT

Contents​

Configure the SMDR output​

info

You may need to purchase a license to enable SMDR on this PBX. Please speak to your system maintainer if you are unsure.

Follow the instructions below to configure the SMDR output via a serial connection. These instructions are taken from the Alcatel OmniPCX Enterprise manual:

Using Telnet, connect to the IP address of your Alcatel OmniPCX Enterprise and follow the steps below:

  1. Applications (Enter)
  2. Accounting (Enter)
  3. Review/Modify (Enter)
  4. All Instance (F1)
  5. Realtime ticket Output: Set this to ethernet. Note that if you don't have an appropriate license, you may only select V24 (serial) here.
  6. Save changes and exit.

Below is an example of the data output from an Alcatel OmniPCX Enterprise:

Alcatel config

Install NetPBX​

The Alcatel OmniPCX Enterprise phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus you first need to install the NetPBX software. For setup instructions, click on the link below:

Install and configure NetPBX

Configure TIM Plus​

Follow the steps below to configure TIM Plus to connect to your Alcatel OmniPCX Enterprise:

  1. Click on the Directory tab.
  2. If you don't have a site set up, press Add and select PBX from the drop-down menu. In the dialogue window, name your site and then select Add.
  3. Locate the site object you want to configure in the Directory, click on it and select Properties. TIM Plus PBX Connection Properties
  4. In the Site Properties window, select Alcatel OmniPCX Enterprise from the PBX model drop-down list.
  5. In the Connection method field, select No connection required from the drop-down list.
  6. Click on the Save button to apply the settings.